Responsible Gaming
Play Responsibly
At Rocket Casino, we believe gambling should be entertainment only. It is not a way to earn money, solve financial problems, or relieve stress. Please gamble only with money you can afford to lose and never chase losses.
Age Verification
You must be at least 18 years old (or the legal gambling age in your state or territory) to use Rocket Casino. We are committed to preventing underage gambling and comply with all Australian gambling regulations. If you are under the legal age, please do not create an account or place any bets.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, help is available:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about time and money spent
- Gambling with money needed for essentials like bills or rent
- Feeling anxious or irritable when not gambling
- Gambling longer or with larger amounts than intended
- Unsuccessful attempts to reduce or stop gambling
- Neglecting family, work, or education due to gambling
- Borrowing money to gamble
- Experiencing relationship problems because of gambling
- Feeling guilty or ashamed about gambling habits
Self-Help Tools
Rocket Casino offers several tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe (daily, weekly, or monthly).
- Loss Limits: Set a limit on the maximum amount you're willing to lose within a specified period.
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered.
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel your gambling is becoming problematic.
- Account Closure: Request permanent closure of your account at any time.
Contact our customer support team to activate any of these tools.
Support Organisations
If you or someone you know is struggling with problem gambling, support is available. Here are organisations that can help:
-
Gambling Help Online (Australia):
Free, confidential counselling and support service for Australian residents
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7) -
Gamblers Anonymous (Australia):
Peer support group meetings throughout Australia
www.gamblersanonymous.org.au -
GamCare (United Kingdom):
Free and confidential gambling support service
www.gamcare.org.uk -
GamStop (United Kingdom):
National self-exclusion scheme
www.gamstop.co.uk -
Responsible Gambling Council (Canada):
Evidence-based information and resources
www.responsiblegambling.org -
National Council on Problem Gambling (United States):
Helpline: 1-800-522-4700
www.ncpgambling.org
If You Need Help
Problem gambling can affect your mental health, relationships, and finances. If you feel that your gambling is becoming a problem, please reach out for support immediately. There is no shame in seeking help, and numerous resources are available to assist you.
If you or someone you know needs support, contact Gambling Help Online on 1800 858 858 (available 24/7) or visit www.gamblinghelponline.org.au.